FAQ’S About Our Decorative Products

Our goal at Goceilingmedallion is to provide you with the best selection of high quality decorative ceiling products so that you can create the perfect ceiling for the room you want to live in.

We only sell products from reputable manufacturers at the high end of the quality range. Our manufacturers are dedicated to providing only quality product. We are all dedicated to excellence and to our customers.

To that end, I wanted to take a few moments to address some of our customer’s most frequent product questions.

What are the benefits of using polyurethane molding and decorative accents over other materials such as wood, plaster or gypsum?

Polyurethane products are engineered and manufactured to fit well against your walls and ceilings easily. Polyurethane products eliminate splintering, cracking, warping, rotting and finish sanding that are more common with wood products.

Plaster and gypsum products are heavy, creating problems with shipping and installation. Our polyurethane products are water and heat resistant, impervious to insects, and will not rot, crack, shrink, splinter, or warp.

Can I paint or finish my polyurethane product?

All of our products can be painted with any high quality latex or oil based paint. You can add a gold, silver or copper leaf finish for a more majestic appearance. Faux finish your ceiling medallion or crown molding in a marble, granite or gemstone surface. Experiment with one of the newer decorative finishes, like suede, leather, sponging or stippling.

Lacquer based paints or finishes are not recommended, however. Otherwise, the decorative possibilities are limitless.

Is it beneficial to use fiberglass products?

Fiberglass products have been used for automobile and boating manufacture because of their resistant qualities. Fiberglass also has characteristics which allow for large product construction. Our manufacturers carry ceiling domes and niches made of fiberglass with these same impact resistant properties while retaining the beauty and elegance of handcrafted ceiling products. Domes and wall niches manufactured from fiberglass can be molded into one single piece. Each of our products is factory-primed and ready for your finishing ideas.

Are polyurethane products as easy to maintain when placed outdoors?

Definitely! All products from our manufacturers are factory-primed and essentially maintenance free. Our products take nails without splitting, saw like wood; they are lightweight and durable. Polyurethane resists water, heat and insect infestation.

Are polyurethane and fiberglass architectural accents easy to install?

Complete and illustrated instructions for installation are provided with each of our products. Some are more difficult to install, such as our ceiling domes and wall niches, and may require good carpentry skills. Overall, polyurethane and fiberglass products are easier to install than wood, plaster and gypsum products due to their weight and size, as well as dimensional stability, precise tolerances and flexibility.

Do your products meet all applicable building codes?

Our products have undergone rigorous testing and meet or exceed all industry standards. All regional building codes and requirements should be reviewed prior to installation.

What is your return Policy?

I would like to take just a moment to address another issue: that of returned products. We will happily refund your order amount, less shipping, for any reason, no questions asked, provided you follow the proper procedure as outlined on our site at : http://goceilingmedallion.com/FAQ.html

Do not return the product!!! Returning items without authorization may cause them to not be properly credited to your account.

If you are not completely satisfied with a product, contact us within 5 days to arrange for a refund or exchange. We will issue you a RMA number to return the merchandise. For your protection, returned merchandise must be insured for the value of the merchandise. Repack items carefully in the original packing material and prepay and insure the shipping. (Please note you are responsible for the safe return of the merchandise and all shipping costs.) No refunds will be made on any merchandise that has been used or altered in any way.
I don’t mean to sound like I’m lecturing, but that is why we ask our customers to become familiar with our policies. We want to provide excellent customer service, but we do require your patience and understanding if we ask for your help.

We offer a large catalog of polyurethane and fiberglass ceiling medallions, crown molding, and accents of only the finest quality from only the most reputable manufacturers. Please visit our website at GoCeilingMedallion today to see our latest additions and specials. As always, we welcome your ideas for improving our website.